Standard orders are normally processed between 1-2 business days and shipped according to the following criteria’s:

We offer FREE standard shipping on all Canadian and US orders. Our international standard shipping and express shipping may vary, see prices at checkout. 

 Orders placed Monday - Friday before 2:00 pm EST will be shipped out the same day (excluding holidays). If placed after 2:00 pm EST, the order will be shipped out the following business day. Orders placed on Friday after 2:00 pm EST will be shipped out on the following Monday. We are unable to ship to P.O. Boxes. Orders to P.O. Boxes will be cancelled and refunded.

 There maybe duties and/or customs taxes applied to your order by your local government. If international orders are refused due to failure to pay duty and tax, LiLianno is only able to refund the value of the products minus shipping cost. If free international shipping was the carrier option selected at checkout, then our shipping costs will be deducted from the refund.

 Once the items are shipped, liability is transferred to the customer (extra delays, costs or any other events uncontrolled by LiLianno inc).LiLianno inc. and its subsidiaries are not responsible for delays, damages, loss and costs related to the delivery or to the carrier.

 Shipping fees do not include taxes.